Shipping & Return

At Drip Cross, we strive to ensure a seamless shopping experience by offering reliable shipping and easy returns. Please read the details below:

1. Shipping Policy
   Order Processing
   Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation.
   Once processed, you will receive a confirmation email with tracking details.
   Shipping Options & Delivery Times
   Standard Shipping: Delivery within 5-7 business days.
   Express Shipping: Delivery within 2-3 business days (additional charges apply).
   Note: Delivery times may vary depending on your location and unforeseen circumstances such as weather or courier delays.

Shipping Charges
Shipping charges will be calculated at checkout based on the delivery location and selected shipping method.
Free shipping is available on orders above [Insert Amount].
International Shipping
We currently do not ship outside India. Stay tuned for updates as we expand to international markets!

2. Return Policy
   Eligibility for Returns
   Returns are accepted within 7 days of delivery.
   Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
   Non-Returnable Items
   Sale items, gift cards, and customized or personalized products are non-returnable.
   How to Initiate a Return
   Email us at contact.dripcross@gmail.com or call +91 8630685595 with your order details and reason for the return.
   Once approved, ship the product to:
   A1 Sahana Mkt, Dodhpur, Aligarh-202001
   Return shipping charges are the responsibility of the customer unless the item received was defective or incorrect.
3. Refunds
   Refunds will be processed within 7-10 business days of receiving and inspecting the returned item.
   Refunds will be credited to the original payment method.
   Shipping fees are non-refundable unless the return is due to an error or defect on our part.
4. Damaged or Defective Items
   If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund at no additional cost.
5. Exchanges
   Exchanges are subject to stock availability and must meet the same conditions as returns.
   To exchange an item, please follow the return process and indicate the desired replacement.
6. Cancellations
   Orders can be canceled within 24 hours of placement for a full refund.
7. Contact Us
   For any shipping or return-related inquiries, feel free to contact us:
   Email: contact.dripcross@gmail.com
   Phone: +91 8630685595
   Address: A1 Sahana Mkt, Dodhpur, Aligarh-202001